AI agent
Knowledge base, modes, Shopify actions, playground.
3 articles
AI agent overview Enabling it, the answering mode, channels and the conversation quota — how AI works in TicketON. AI knowledge base: catalog, URLs, Q&A, documents Every source the AI answers from, and how to keep them in sync. How AI, triggers and operators work together Three automation layers: who answers first, who stays silent, and when a human steps in.
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