One inbox for every channel

One workspace for every customer conversation

Bring Telegram, Email, Shopify and your website into one inbox — and let AI resolve the repetitive half so your team can focus on the rest.

Free plan · No credit card · Live in minutes

Ticketon — one workspace for every customer conversation
Works with Telegram Email Shopify Website widget

Every conversation answered. Every order handled. While your team sleeps or ships the next big thing, Teyra keeps the inbox moving.

The platform

Everything support needs, in one place

Not a feature list — the actual screens. Inbox, AI, copilot, triggers and analytics, all on the same data.

All chats

26
S
Sophie Müller 14:04
Can I change the shipping address?
E
Emma Carter 13:46
Is the Aurora jacket back in size M?
L
Liam Novak 13:58
Thanks for the quick help!
J
James Wong 11:20
Where is my refund for #1031?

Shared inbox

Every channel as one thread per customer — with full history and status.

First response

1m 12s

↓ 18%

SLA ≤ 5 min

94%

↑ 6%

CSAT

96%

↑ 2%

Dialogs over the period
Created Closed
MTWTFSS

Analytics

Response times, volume and CSAT — by channel, team and agent.

Hi! I’ve changed my mind about #1042 — can you cancel it and refund me? 🙏
Of course — let me pull up your order and sort it out right now.
Looking up order #1042…
All done — your $56 refund is on its way! 💜
Order #1042 cancelled · $56 refunded · Shopify

Teyra AI

Answers from your docs, cites the source — and acts on Shopify.

Triggers

Triggers

Watch behaviour and act — fire a discount or a nudge. No code.

AI copilot for operators Español

Draft reply Improve Translate Summarize Suggest tags

AI copilot

Draft, improve, translate and summarise replies in one click.

Command center

Your whole operation, at a glance

AI assistant

See exactly how your AI performs

Sales & revenue

The revenue your chat drives

Your whole operation, at a glance
See exactly how your AI performs
The revenue your chat drives

Channels & integrations

Every channel into one inbox

Telegram, email, your website and Shopify all land in a single shared thread per customer — plus the tools you already run on.

Telegram
Shopify
Email
Website
One inbox
Plus integrations: Shopify Klaviyo Developer API

How it works

Live in an afternoon

Connect a channel, invite your team, and start handling requests — the same day.

Channels
  • Telegram Connected
  • Email Connected
  • Website Connected
  • Shopify Connect
01Connect

Connect a channel

Telegram, email, your website or Shopify — linked in a couple of clicks.

Team Invite
  • DDaniel K.Admin
  • MMia S.Operator
  • LLiam N.Operator
02Invite

Invite your team

Bring in your operators and teammates, with roles and smart routing.

SSophie M. Shopify
Where’s my order #1042?
Shipped today — tracking’s on the way ✓
Drafted by Teyra
03Handle

Handle customer requests

Reply across every channel from one inbox — Teyra drafts the easy ones.

No migration, no engineers — connect and go.

Start for free
Also included

Everything else you’d expect

Quick replies Internal notes Tags Topics CSAT ratings Reactions Reminders Files & attachments Contacts Blacklist Quick replies Internal notes Tags Topics CSAT ratings Reactions Reminders Files & attachments Contacts Blacklist
AI agent Triggers AI knowledge gaps Knowledge base Sales analytics Quality analytics Team analytics Operator stats Managers Roles & permissions AI agent Triggers AI knowledge gaps Knowledge base Sales analytics Quality analytics Team analytics Operator stats Managers Roles & permissions
Telegram Shopify Email Web widget Widget customization Discount codes Product cards Order lookup Audit log Telegram Shopify Email Web widget Widget customization Discount codes Product cards Order lookup Audit log
Download app

Your inbox, in your pocket

Native apps for iPhone and Android — reply to customers, get push notifications and never miss a conversation, wherever you are.

Push notifications Full inbox on the go Voice & photos
Ticketon mobile app — home & projects Ticketon mobile app — live chat with AI

Ready to bring every conversation into one workspace?

Connect Telegram, Email, Shopify and your website in minutes. Free to start — no credit card required.

Free plan · No credit card · Live in minutes